Emme's Assistant: Ancillary Team

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries

• Maintains safe and clean work area by complying with procedures, rules, and regulations

• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

• Contributes to team effort by accomplishing related results as needed

• Contributes to the business by helping the managers/owners to complete salon task in all areas of the business including checking out customers and addressing complaints

• Receive and sort mail and deliveries

• Schedule appointments

• Maintain appointment diary either manually or electronically

• Monitor and maintain salon equipment

• Control inventory and relevant supplies

• Salon duties may include opening, maintaining and closing of the salon

• Uphold company values, conduct and standards

• Be open minded and creative

• Be calm and composure when dealing with customers

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Emme's Service Provider: Core Team

• 1 to 2 year experience in nail services, waxing, esthtical services, and/or eyelash expentions preferred but if you have the aptitude and share Emme's core values, we will train. 

• High school diploma generally required

• Knowledge of administrative and clerical procedures

• Knowledge of computers and relevant software application

• Knowledge of customer service principles and practices

• Verbal and written communication skills

• Professional personal presentation   

• Customer service orientation

• Verbal Communication

• Listening 

• Information management

• Organizing and planning

• Attention to detail

• Initiative

• Reliability

• Handles pressure

• Phone skills

• Supply management

• Point of sales experience

• Must maintain current cosmetology/barber license

 

Our team members are often the first and last point of interaction for our clients.  They represent the face of our business, therefore we will to go to great length to recruit and train associates who share our core values. If you want to provide excellent services with integrity and passion in an environment of comfort and relaxation, we would love to hear from you!